The JMC Group (Logo)

Lifetime Warranty

The JMC Group provides a Lifetime Warranty against manufacturing defects in materials and workmanship and warrants that each product is to be in good working order for the product's lifecycle whether purchased from JMC or an Authorized JMC Business Partner. Should this product, in The JMC Group’s opinion, fail to be in good working order during the warranty period, JMC will, at its discretion, repair or replace this product at no charge

The JMC Lifetime Warranty applies to failures caused by defects in materials and workmanship within The JMC Group’s control when manufacturing the product. The JMC Lifetime Warranty does not apply if any of the following are determined: Abuse, misuse, accident, disaster, vandalism, or non-JMC authorized modification or repair. To keep the JMC Lifetime Warranty in effect, Customers are responsible for the proper and routine upkeep and maintenance of the product according to the Product Care instructions provided with the product at the time of delivery and available on the JMC website. Moving parts subject to normal wear and tear (springs, casters, padding, etc.) and electronic components carry a Two Year Part Replacement Warranty.

You may obtain warranty service by notifying an Authorized JMC Business Partner or JMC. Product returned to The JMC Group must be pre-authorized by JMC with an RMA (Return Material Authorization) number marked on the outside of the package. If necessary, JMC will provide return packaging and instructions for the safe return of products. Customers are responsible for following instructions for proper re-packaging. JMC will pay for return freight and freight for replacement parts/product.

The JMC Lifetime Warranty is defined as the serviceable life of the product. This is defined as the period during which all components are available. Should the product prove to be irreparable, The JMC Group reserves the right to substitute an equivalent product if available or to retract the Lifetime Warranty if no replacement is available.

The above warranty is the only warranty authorized by The JMC Group.

The above warranty applies to products sold on or after April 16, 2011.

NOTE: Under no circumstances will The JMC Group be liable in any way for damages, loss of use, or other incidental or consequential damages arising out of the use of, or inability to use, such product.

This warranty gives you specific legal rights and limitations, and you may have other rights, which vary from state to state or province to province. This warranty is non-transferable.

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Revision 5.0 11-15-11